State Farm® Insurance Agent Ty Schrupp
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandon Ruby
November 11, 2024
"Ty is great and berry helpful no issues at all."
"Brandon, I'm glad to hear that you found our service helpful and had no issues! Your positive feedback means a lot to us. If you ever need anything in the future, we're here to help. - Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
Adam Peterson
November 2, 2024
"I recently switched some of my insured items to Ty Schrupp at State Farm, and I couldn’t be happier with the experience. Ty truly understands his clients’ needs. I’ve also worked with him to transition my family’s insurance to State Farm, and his expertise made the process seamless. Highly recommend!"
"Adam, thank you so much for your fantastic review! I'm glad to hear that you're happy with the experience of switching your insured items to our office. It's wonderful to know that my expertise helped make the transition for your family's insurance seamless. Your recommendation means a lot to us. If you ever have any questions or need further assistance, don't hesitate to reach out. - Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
Jason Paintner
October 15, 2024
"Amazing customer Service. Highly highly recommend Ty and his team are top notch."
"Jason, thank you for the fantastic review! I'm glad you had such a positive experience with our team. We strive to provide top-notch customer service, and it's wonderful to know we met your expectations. If you ever need anything in the future, don't hesitate to reach out. - Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
Jesse Reed
June 10, 2024
"I had the chance to work with Gail out of Ty Schrupps office. She is great. Very responsive, knowledgeable, and thorough. I recommend working with her. Took care of all of my insurance needs."
"Hey, Jesse! Thank you for letting us know how Gail was responsive, knowledgeable, and thorough in helping with your insurance needs. Your recommendation is greatly appreciated! - Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
David Hendrickson
May 22, 2024
"Best insurance agent I’ve ever known! He’s always there when you need him! Just like a good neighbor :)"
"David, your review means a lot to us! I'm pleased to hear that you find me to be the best insurance agent you've ever known! Being there for you when you need assistance is always my top priority. Thank you for your kind words and for trusting me with your insurance needs! - Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
Jamie Halleckson
March 20, 2024
"We have been with State Farm over 20 years. Our policies were transferred to this agent after ours retired. Our first devastating accident was in July towing our boat. Ty was on vacation and we were basically told to call the 1-800 number. It was a terrible process to get our questions answered (how much coverage do we have for towing and storage, boat policies are much different than auto). We decided we would be looking for a new company after going through one of the worst times of our lives. We found a new company and called to cancel our policies in October. I was told it could be 2 months before we would see a refund. I called back in December because we still had nothing. I was told our policies were still active. I explained that I called in October and was told I must have talked to an employee who was no longer there. They wouldn’t be able to go back that far, usually only one month can be backdated. They put the burden on us to produce emails, documents showing we had new policies and when we cancelled. I kept having to follow up and finally received most of our refunds in January and February. It is now March and it’s just not worth my time for the small amount that is left for a refund. Biggest issues are no annual review on policies (our previous agent would check in with us), not good support when filing a claim, and unprofessional customer service."
"Hi Jamie, I am sorry we were not able to meet your standards and I agree that we fell short. I feel strongly about our current mix of team members providing valuable experience and a high level of service, higher than what you were afforded. Again, I'm sorry you had the experience that you did. -Ty"
Pete & Nicole
March 15, 2024
"Thanks to Ty and team for always being responsive and proactive with our needs. We appreciate your expertise and time to help us through important life situations! Whether it’s adding or removing vehicles, chatting about new drivers in the family, or helping the claim process go smoothly, we appreciate you!"
"Pete & Nicole, we are thrilled to hear about your positive experience with our team! We are grateful for your kind words and appreciate the trust you have placed in us to assist with your insurance needs. Whether it's adding or removing vehicles, discussing new drivers, or navigating the claim process, we are here to help. Thank you for choosing us to be your insurance provider! - Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
Matthew Hemmelgarn
March 7, 2024
"Ty Schrupp group is the best in the business!! Bundled my Mahomes and Maauto. I’m now a MVB"
"Hi Matthew, we are thrilled to hear that you had such a positive experience with our team. Thank you for recognizing our team's hard work and dedication to providing excellent service. We appreciate your feedback and look forward to continuing to serve you in the future. Ty Schrupp - State Farm Insurance Agent, Hugo, MN"
Little Guardian
March 7, 2024
"Great service and super helpful"
"That's what we aim for! Thanks for taking the time to leave a review."
Tyler Harlan
February 13, 2024
"Ty Schrupp State Farm has been insuring my family for years and since then the thought of switching has never crossed our minds. In fact, Ty took me under his wing and employed me for four years. I have since moved on to a different job in a similar field thanks to his guidance and opportunity he gave me. My family still remains insured here because of the clear communication he and his team provides, along with constant insuring advice to make sure we are properly covered. Yes the prices have been fair but it’s more than that. The purpose of insurance coverage is to protect against potential losses, not to just check a box in case you get pulled over. Ty Schrupp State Farm has done that for my family and I for close to 8 years now, and we have zero intentions of changing that!"
"Thank you for taking the time to leave this detailed review, Tyler. We appreciate your business and the opportunity to help with life insurance very much! We look forward to working with you for many years to come."
Teresa Ault
December 3, 2023
"Ty Schrupp and his staff are superior. I so appreciate the responsive actions to the volume of inquiries, even same day. They follow up immediately and are always so polite, even with gentle reminders, via text, or otherwise and are always able to answer some tough questions, or provide good explanations when sought. I"ve considered going elsewhere to mitigate cost, but their customer service is just so exemplary, it would be sad to give up such a good relation as I've enjoyed partnering with them over time. I'd highly recommend their SF office for servicing insurance needs."
"Thanks for trusting us Teresa, and for your continued patronage. We will continue to try to exceed your expectations!"
Daniel Grilz
October 13, 2023
"Couldnt be happier with Ty as my insurance agent. Very competitive pricing as well. Great value. Thanks Ty!"
"We love seeing reviews like this, Daniel! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Steve Peterson
October 13, 2023
"I would recommend Ty Schrupp''s State Farm agency to anyone. We recently had an accident which wound up totaling our car and Ty's people were extremely helpful in dealing with the forms and documentation required to process our claim. State Farm had sent us incorrect and outdated information and it was Ty's people that helped us find out what was actually happening. His entire team went the extra mile to make sure we always had the current correct status of our claim. Much appreciated."
"Steve, thank you for taking the time to share your positive experience with Ty Schrupp's State Farm agency. We're sorry to hear about your accident, but we're pleased to know that our team was extremely helpful in dealing with the forms and documentation required to process your claim. It's great to hear that Ty's team went the extra mile to ensure you had the current and correct status of your claim, especially when faced with incorrect and outdated information from State Farm. Providing excellent customer service and support during challenging times is a priority for us, and we're glad that Ty's agency was able to assist you. Your recommendation means a lot to us, and if there's anything else we can help you with or if you have any further questions, please feel free to reach out. Thank you for choosing Ty Schrupp's State Farm agency, and we appreciate your trust in our team."
Mathew Larson
October 11, 2023
"Had a great experience with Gail, very responsive and put together a great proposal!"
"Thank you for the wonderful review, Mathew! Gail is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Jim Malecha
October 11, 2023
"I typically do not like working with insurance agencies but the Ty Schrupp agency has made the process much less painful. I feel they have provided me with good coverage at a fair price. Tyler Harlan, one of their agents has been very helpful with the process."
"Jim, it has been such a pleasure helping you with your insurance. We hope to maintain this relationship for a long time. I'll share the kind words with Tyler!"
Jim Caldwell
October 10, 2023
"Always responsive to our needs"
"Thanks Jim, it has been a pleasure to serve you over the years! -Ty"
Ava Vang
October 5, 2023
"Paige was great! She got back to me as soon as she could and I got my quote by the end of the day! Great communication. Would definitely recommend Ty Schrupp - State Farm."
"Paige is an all-star, thank you for taking the time to give her a shout-out! We are excited to have the opportunity to earn your business."
Annie Rogers
June 30, 2023
"Paige is the best. Insurance can be stressful, but she makes everything so simple. She is so informative and welcoming. We have loved working with her and highly recommend."
"Annie, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Paige cares a lot about our customers."
dakota freiborg
June 30, 2023
"I highly recommend Paige for all your insurance needs. She is very knowledgeable and responsive."
"Thanks Dakota!"
Kristen Hanson
June 30, 2023
"Love, love, love this agency! Paige is the best agent and so professional! Would highly recommend her for all your insurance needs!"
"Thanks! I'll share this with Paige"
Nathan Hockert
June 30, 2023
"The office has been responsive and easy to work with. Paige in particular has done excellent work in saving me money on my renters, car, and personal item insurance. I highly recommend working with them!"
"Thank you! Paige is great."
Matthew Hockert
June 30, 2023
"Paige was great at helping me compare auto rates. She was super knowledgeable and patient, breaking down the jargon so I could understand the best deal."
"Paige is the best! I'll let her know."
iiTzko
June 30, 2023
"Great staff made everything simple and easy."
"Happy to help!"
Lisa Hockert
June 30, 2023
"Fantastic service from Paige Hockert! She has demonstrated exceptional communication skills and thoroughly researched all options for us. She made the process simple and stress-free! It’s really great having exceptional service “in the family”! Lisa and Tom Hockert"
"Paige is great! I will let her know!"
Lisa Harlan
June 30, 2023
"Ty and his team are the best!! They are very experienced and are always there to answer any questions. Plus they are nice kind people that care! That makes all the difference!"
"Thank you Lisa!"